Privacy Statement

LeakSmart, Inc.

Privacy Policy

LAST UPDATE: 08/26/2020

LeakSmart, Inc. (“LeakSmart”, “we”, “our”, and “us”) respect your privacy and are committed to protecting it. This Privacy Policy (“Privacy Policy”) applies solely to personal information collected through the LeakSmart website, online services, any applications, and web pages that post, specifically reference, and incorporate this Privacy Policy (all of the foregoing, collectively, the “Website”), whether accessed via computer, mobile device, or other device (collectively, “Device”). We require our associates, business partners and service providers to manage your personal information properly. The purpose of this Privacy Policy is to inform you what personally identifiable information we may collect and how it may be used.

Please read this Privacy Policy carefully because by accessing and using this Website, you are acknowledging that you understand agree to the terms of this Privacy Policy. In addition, please review our Terms of Use, which governs your use of this Website.


You hereby agree with and consent to the collection and processing of your personal information as described in this Privacy Policy. Your personal information may be collected, processed, and stored by LeakSmart or our services providers in the United States and other countries where our servers reside.  Please be aware that the privacy protections and legal requirements, including the rights of authorities to access your personal information, in some of these countries may not be equivalent to those in your country. You hereby agree with and consent to the transfer of your personal data to the United States and other countries where LeakSmart operates. You have the right, at any time, to withdraw your consent to LeakSmart’s collection and processing of your information, or to the transfer of your personal data to the United States and other countries. You may withdraw your consent by contacting LeakSmart through the contact methods referenced in this Privacy Policy.

We collect or store certain information of individuals, or have access to some of the information through third party service providers, including your: real name, postal address, unique personal identifier, online identifier, Internet Protocol (“IP”) address, email address, account name, product purchased, amount spent and payment method. For those buying product or services through our company, we also collect the aforementioned information and additional information such as product or service purchased and personal property information that is voluntarily submitted, company name, title of the purchaser, company phone number, branch and / or address information. Certain information is also collected for all parties by Google Analytics such as a unique client identification assigned by Google, age, gender, interests based on cookies the user has when visiting our website, physical location, including country, state and city, language, browser and device type as well as device network. If purchasing product, we will also have a partial (last 4 digits) record of your credit card or debit card number or other financial information through Shopify.

This information is collected to better serve our customers, to identify you if you have questions and to be able to respond to you, to identify your interests and to complete the transaction for purchasing product.

We do not collect social security number, driver’s license number or state identification card number, passport number, insurance policy number, education, employment, employment history, bank account number, medical information, or health insurance information or other similar identifiers.

We do not maintain information of Protected Classification Characteristics (under California or federal law). This includes: Race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental health disability, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, or genetic information.

We Do Not sell any information regarding those that may use our Website.

We Do Not Collect:

Internet or Other Electronic Network Activity Information:

Information, collected through Google Analytics, includes, but is not limited to, browsing history, search history, and information regarding a consumer’s interaction with the Website, application, or advertisement. The information is not provided to us on a detailed basis, primarily indicating a very high-level category or basis of the types of websites people have visited.

Microsoft Office 365 – this service is used to receive and deliver email communications. We store your name and email address for purposes of delivering such communications.




We may share your information with third parties when you explicitly authorize us to share your information. The information may be disclosed to a third party for a business purpose to the following categories of third parties: (1) to contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purpose for which we disclose it to them; (2) to third parties to market their products or services to you if you have consented to these disclosures (we contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them); and (3) to our affiliates for related business purposes.

The companies listed below are “Service Providers,” which are defined as “a sole proprietorship, partnership, limited liability company, corporation, association, or other legal entity that is organized or operated for the profit or financial benefit of its shareholders or other owners, that process information on behalf of a business and to which the business discloses a consumer’s personal information for a business purpose pursuant to a written contract, provided that the contract prohibits the entity receiving the information from retaining, using or disclosing the personal information for any purposes other than for the specific purpose of performing the services specified in the contract for the business” or “retaining, using, or disclosing the personal information for a commercial purpose other than providing the services specified in the contract with the business.”

The Website may use third-party service providers to service various aspects of the Website. Each third-party service provider’s use of your personal information is dictated by their respective privacy policies. The Website currently uses the following third-party service providers:

We also use and transfer personal information from or about you:

In the last 12 months, we have disclosed these categories of personal information about consumers for a business purpose:


This Website uses Google Analytics to analyze traffic to the Website. In order to track usage, Google Analytics places a cookie with a randomly generated Client ID on your browser. Google does use your personal information such as your IP address in order to capture reporting for the Website regarding usage. You may opt-out of Google Analytics through a Browser Add-on, which is available here.


If you create a user profile on the Website or leave a comment, your information is not publicly visible.


From time to time, we may use anonymous data, which does not identify you alone, or when combined with data from other parties. This type of anonymous data may be provided to other parties for marketing, advertising, or other uses. Examples of anonymous data may include analytics or information collected from cookies.


The Website uses cookies to store visitors’ preferences, record user-specific information on what pages users access or visit, ensure that visitors are not repeatedly sent the same banner ads, customize Website content based on visitors’ browser type or other information that the visitor sends. Cookies may also be used by third-party services, such as Google Analytics, as described herein.

Users may, at any time, prevent the setting of cookies, by the Website, by using a corresponding setting of your internet browser and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs. This is possible in all popular Internet browsers. However, if users deactivate the setting of cookies in your Internet browser, not all functions of our Website may be entirely usable.


Display Ads

We may use third-party advertising companies to serve content and advertisements when you visit the Website, which may use cookies or provide other personal information.
To opt out of display advertising, visit

Re-targeting Ads

From time to time, the Website may engage in remarketing efforts with third-party companies, such as Google, Pinterest, Facebook, or Instagram, in order to market the Website. These companies use cookies to serve ads based on someone’s past visits to the Website. This means, after visiting the Website, you may see an ad for our services. However, your personally identifiable information is not used by any remarketing service other than to present you offers from the Website. We use the following third-party service providers for remarketing:

Sponsored Content Tracking Pixels

This Website may engage in sponsored campaigns with various influencer networks, brands, and agencies. All sponsored content is duly disclosed in accordance with the FTC’s requirements. From time to time, these sponsored campaigns utilize tracking pixels (aka web beacons), which may contain cookies to collect data regarding usage and audience. This information is collected by the sponsoring company to track the results of the campaign. No personally identifiable information collected by the Website is used in conjunction with these tracking pixels.

Affiliate Program Participation

The Website may engage in affiliate marketing, which is done by embedding tracking links into the Website. If you click on a link for an affiliate partnership, a cookie will be placed on your browser to track any sales for purposes of commissions.

The Leaksmart website is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and links to As part of this Amazon Associates program, the Website will post customized links, provided by Amazon, to track the referrals to their website. This program utilizes cookies to track visits for the purposes of assigning commission on these sales.


At no time should you submit sensitive personal information to the Website. This includes your social security number, information regarding race or ethnic origin, political opinions, religious beliefs, health information, criminal background, or trade union memberships. If you elect to submit such information to us, it will be subject to this Privacy Policy.


The Website does not knowingly collect any personally identifiable information from children under the age of 13. If a parent or guardian believes that the Website has personally identifiable information of a child under the age of 13 in its database, please contact us immediately at and we will use our best efforts to promptly remove such information from our records.


If you are within the European Union, you are entitled to certain information and have certain rights under the General Data Protection Regulation (“GDPR”). Throughout this policy, we have disclosed what information we collect and how it is used. Under GDPR, you also have the following rights:

Right to Opt-out – You may opt-out of future email communications by following the unsubscribe links in our emails. You may also contact us at the email below to be removed from our mailing list.

Right to Access – You may access the personal information we have about you by submitting a request.

Right to Amend – You may contact us to amend or update your personal information.

Right to Be Forgotten – In certain situations, you may request that we erase or forget your personal data.

Right to Fair Processing – You have the right to the fair processing of your personal information and transparency over how we use your personal information.

Right to Object – You have the right to object at any time to processing of your personal information for direct marketing and you have the right to object to decisions being taken by automated means that produce legal effects concerning your or similarly significantly affect you.

The right to otherwise restriction our processing of your personal information in certain circumstances.

You may exercise any of these rights by emailing

Please note that we may need to retain certain information for record-keeping purposes or to complete transactions, or when required by law. Unless you exercise such rights, we reserve the right to retain your data.


If you are a resident of California, you are entitled to certain information and have certain rights under the California Consumer Protection Act (“CCPA”). Throughout this policy, we have disclosed what information we collect, how it is used, and the types of third parties that may receive your information. Under CCPA, you also have the following rights:

Right to Access – You have the right to request that we disclose certain information to you about the personal information we collect and how it has been used over the past 12 months. After we receive and confirm your verifiable consumer request, we will disclose the following:

Right to Deletion – You have the right to request that we delete your personal information. Please note that this right does not apply when we need to retain your personal information in order to do the following:

Right to Non-Discrimination – You have the right not to be discriminated against for exercising your rights under CCPA. In particular, we may not:

Sale of Personal Information

We do not sell any personal information.

How to submit a verifiable consumer request

To exercise these rights, you must submit a verifiable consumer request to us by:

Please note that only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a request on behalf of a minor child.

You may only make a request under these rights twice in a twelve-month period. Your verifiable consumer request must:


Pursuant to the Nevada Privacy of Information Collected on the Internet from Consumers Act (“NPICICA”), Nevada residents may opt out of the sale of any personal information. As described above, your personal information may be shared with third-party service providers/operators in order to fulfill purchased products or to communicate with you. We do not sell (which is defined in the NPICICA as “the exchange of covered information for monetary consideration by the operator to a person for the person to license or sell the covered information to additional persons”) your covered information, which includes:

If you have any questions regarding our usage of your personal information, please email and (800) 531-3342 ext. 4357 (HELP) and leave your contact information and reason for the call or by mailing your request to LeakSmart Inc., Privacy Office, 24460 Aurora Road, Bedford Heights, Ohio 44146

Security of your Personal Information

LeakSmart follows generally accepted industry standards for the protection of the personal information that you submit, both during transmission and after receipt. However, no method of transmission over the Internet or via mobile device, or method of electronic storage, is 100% secure. Therefore, although we strive to use commercially acceptable means to protect your personal information, we do not guarantee the security of any of your private transmissions against unauthorized or unlawful interception or access by third parties.

Updates to this Privacy Policy

We may change this Privacy Policy.  Please review the LAST UPDATE legend at the top of this page to see when this Privacy Policy was last revised.  Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on this Website.  Your use of this Website following these changes means that you accept the revised Privacy Policy.

Your Right to Complain

If you have a complaint as to our use of your information, you may file a complaint with us, the GDPR supervisory authority, the California Attorney General, any other governmental agency, and/or a judicial body. A complaint may be submitted directly to LeakSmart through the contact methods provided in this Privacy Policy.


At any time, please contact us at for questions related to this Privacy Policy.